Help Desk
We aim to respond within 4 hours, 8am to 6pm weekdays AEST/AEDST. Most questions are already answered on our Help Pages — it’s worth a quick look before you raise a ticket.
Heads up — we’re not the recruiter.
We can’t share the status of any application. For updates on a job you’ve applied to, please contact Next Gen Health & Lifestyle Clubs directly via their website.
Most customers send an acknowledgement email when you apply, but you may only hear from them again if your application progresses.
Submit a help request
Tell us what you tried, what happened, and copy in any error message you saw. The more detail you can give us, the faster we can help.